Papyrus stores were discontinued; their parent company, Schurman Retail Group, filed for Chapter 11 bankruptcy in January 2020 and closed all 254 North American stores due to declining brick-and-mortar retail, increased online shopping, and digital alternatives to greeting cards, though their products are still available at other retailers.

Key Details of the Closure:

When: The closures were announced in January 2020, with liquidation sales starting soon after.

Why: The company cited challenges in the retail environment, increased competition from digital greetings (texts, emails), and difficulty adapting to changing shopping habits.

Scope: All Papyrus, American Greetings, and Paper Destiny stores in the US and Canada were affected.

Legacy: While the physical stores are gone, you can still find Papyrus-branded products at other retailers, as noted on their website's FAQ.